| LONDON
UK 17th March 2000. The Hotel Registry, the UK hotelier's
definitive marketing site, now powered by Surrey Technologies,
today announced its Internet Rate Guarantee. This new initiative
guarantees that room rates on the company's network of websites
will be the LOWEST for its hotels anywhere on the internet.
The consumer promise states that if a lower rate is found
within 24 hours on another web site for the same hotel accommodation,
and for the same dates, the THR Hotel concerned will honour
that rate.
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The
Guarantee is offered for any hotel on THR's comprehensive
database which currently stands at 10,000 properties in the
UK. Whether a Chain, Brand or Independent, all have agreed
"The Promise ".
THR's Lowest Rate Guarantee is an industry first, and
a commitment to the Britain In Partnership Campaign. In addition
to the Internet Rate Guarantee which supplies considerable
savings on published prices, if customers choose to pay for
their stay in advance - an additional 10% will be deducted
from the discounted rate.
Adrian Hay Director of IT Solutions at THR says: "Our
promise gains the consumer's trust in our member properties
and gives our customers confidence that they can come to us
direct, without continually surfing the Metropolis which is
the Internet. Cutting out the need to shop around not only
enures the best rate but also proves booking via the Internet
is faster as well as cheaper. All hotels on HotelRegistry's
portal have agreed to offer their best rate in return for
inclusion on THR and free marketing through associate sites
and our UK Reservation Call-Centre.
As professional bookers long before the Internet came along
we appreciate the value of price-comparisons. What this concept
is about is 'restoring public confidence' that they will always
get the best possible rate when booking directly with us.
It is also about doing our playing our part in kick-starting
and strengthening our tourist industry.
Our market research shows conclusively and the industry agrees,
the consumer does not trust the outrageous claims of so-called
discount sites who claim 70% off - it just is not feasible.
When booking through these sites they either find no rooms
at advertised prices, or additional suppliments which bring
them back up to rack rates. THR wants to get rid of this type
of confusion marketing, we are a UK partnership, with the
best interest of UK hoteliers AND the consumer at heart. The
assurance of getting the lowest possible price from a web
site will encourage the public to book more hotels online,
while making hotel reservations more affordable will mean
additional revenues, - which benefits everyone."
The Lowest Rate Guarantee is currently only available through
TheHotelRegistry.com, but THR is presently reconfiguring their
global interfaces to include real-time bookability on other
important portals such as (NRAN) the National Reservation
Agents Network, Roomology.com, MatchThat.com, LatePRICE.com,
Esavers.co.uk and Bookability.com, plus a unique network of
GDS based bookers. |